Remotely, quick technical support

What is that?

Service that, the VTMS is delivering to the customers having vessels in the location inaccessible and limited temporarily by contract. We offer the complete technical support based on available communication such as phone, email and voice/video communicator. Information analysys, proceeding algorithm, additional tests, available opportunities, everything what is needed for identifying the defect or perform essential regulation.

For who?

That type of remote technical support service is dedicated for customers, who:

quickly and effectively wants to identify the defect;
quickly and effectively wants perform essential regulation;
have a vessel in the inconvenient location, inaccessibility for the conventional service;
are limited temporarily and obliged to execute a contract;
have limited possibilities of the staff;
don't have available specialist tools and parts;

How does this work?

Case will be analysed as soon as we are received information from you regarding an issue. The scope and possibilities of the support will be determined together. Please, be involved that, the communication method coordinated by you needs to be most effective for crew. After approving the contract, remote service will be performed immediately. Simply, quickly and efficiently. You are most important for us.